Privacy Policy
Protecting your personal data is our highest priority, which is why we only use your data in strict compliance with the applicable data protection principles. Since May 25, 2018, the provisions of the EU General Data Protection Regulation (hereinafter referred to as GDPR) apply throughout Europe.
We do not sell or rent your data to third parties and would like to inform you in detail about how we process personal data in accordance with said Regulation (cf. Article 13 et seq. of the GDPR).
We reserve the right to change this privacy policy at any time, so please check it frequently. Changes and clarifications will take effect immediately upon publication. If we make changes to the content of this policy, we will notify you here in the means possible that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if at all.
ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your full name, telephone number (for which the BLOCTEL device is framed in section 2 hereof), address and e-mail address.
When you browse our store, we also automatically receive the Internet Protocol address (IP address) of your computer, which enables us to obtain further details about the browser and operating system you are using.
E-mail marketing (where applicable): With your permission, we may send you e- mails about our store, new products and other updates.
SECTION 2 - CONSENT How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.
If we ask you to provide us with your personal information for any other reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@octipa.com or by mail at: Pärnu mnt 27 - Apartment 7, Harju maakond, 10141 TALLINN.
The customer may, at any time, request Octipa to register on the BLOCTEL telephone anti-solicitation list. Any consumer has the option of registering free of charge on the BLOCTEL telephone anti-solicitation list https://conso.bloctel.fr/index.php/inscription.php
In accordance with law no. 2020-901 of July 24, 2020 aimed at regulating telephone canvassing and combating fraudulent calls, any professional reserves the right to canvass a consumer registered on the telephone canvassing opposition list when solicitations are made in connection with the performance of a current contract and are related to the subject matter of the said contract, including when the purpose is to offer the consumer products or services related to or complementary to the subject matter of the current contract or likely to improve its performance or quality. They are kept for the duration of the present relationship and for a maximum of five years after the end of the contractual relationship, in accordance with the legal obligations for archiving and conservation, and are intended for and its service providers intervening within the framework of the contractual relationship between and the customer.
Customers may at any time exercise their right to access, rectify, delete, limit, carry, object to the processing of their data or to be subject to a decision based exclusively on processing, and may give instructions concerning the processing of their data after their death, by logging on to their account or by contacting the contact@octipa.com customer service department.
ARTICLE 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our General Terms and Conditions of Sale and Use.
ARTICLE 4 - HOST
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please consult the Shopify Terms of Use here or the Privacy Policy here.
SECTION 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located, or have facilities located, in a jurisdiction other than yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.
Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.
Links
You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.
SECTION 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption.
Although no method of Internet transmission or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
You can configure your browser to accept all cookies, reject all cookies, inform you when a cookie is issued, its duration and content, allow you to refuse its storage on your terminal, and delete your cookies periodically. You can set your Internet browser to disable cookies. Please note, however, that if you deactivate cookies, your username and password will no longer be saved on any website. How to configure your browser :
Firefox :
1. Open Firefox
2. Press the "Alt" key
3. In the menu at the top of the page, click on "Tools" then "Options".
4. Select the "Privacy" tab
5. In the drop-down menu to the right of "Retention rules", click on "Use personalized settings for history".
6. A little further down, uncheck "Accept cookies" 7. Save your preferences by clicking on "OK".
Internet Explorer :
1. Open Internet Explorer
2. In the "Tools" menu, select "Internet Options" 3. Click on the "Privacy" tab
4. Click on "Advanced" and uncheck "Accept".
5. Save your preferences by clicking on "OK".
Google Chrome :
1. Open Google Chrome
2. Click on the tools icon in the menu bar
3. Select "Options
4. Click on the "Advanced Options" tab
5. In the "Cookie settings" drop-down menu, select "Block all cookies".
Safari :
1. Open Safari
2. In the top menu bar, click on "Safari", then "Preferences".
3. Select the "Security" icon
4. Next to "Accept cookies", check "Never".
5. If you wish to see the cookies already saved on your computer, click on "Show cookies".
The following is a non-exhaustive list of the cookies we use. We've listed them here so that you can choose whether or not to allow them.
_session_id, a unique session identifier, enables Google to store information about your session (referrer, referring page, etc.).
_Google_visit, no data retained, persists for 30 minutes since your last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_Google_uniq, no data retained, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
_session_id, unique session identifier, allows Facebook to store information about your session (referrer, landing page, etc.).
_Facebook_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
Facebook_uniq, no data retained, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores your shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this web site.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please check back frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, amend or delete any personal information we hold about you, make a complaint, or if you would simply like more information, please contact our Privacy Officer at contact@octipa.com or by post at Octipa.