Track your order.
Enter your order number and email, or your tracking number, to see where your package is.
Packed & shippedWithin 12 to 48 business hours, in a plain, unbranded box.
On its wayTracking can take up to 48 hours to update. Your package is moving.
At your doorDelivered discreetly, with nothing on the box to say what's inside.
Shipping timesBusiness days, after your order ships
5–8 daysUS, Canada, Australia, NZ
4–7 daysUnited Kingdom
8–15 daysRest of the world
Tracking questions.
My tracking hasn't updated. Is that normal?
Yes. Tracking can take up to 48 hours to appear. If there's no update after 3 to 4 days, contact us.
When will I receive my order?
Orders ship within 12 to 48 business hours. Then, delivery takes:
- US, Canada, AU & NZ5–8 business days
- United Kingdom4–7 business days
- Rest of the world8–15 business days
My order shows as delivered, but I haven't received it.
Check safe places around your home and ask your neighbors. Still nothing? Contact us.
Will the package show what's inside?
No. Every order ships in a plain, unbranded box.
Still need help?Real people, 7 days a week. We reply within 24 to 48 hours.Contact us