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Welcome to Octipa!
We are here to assist you with any questions or support you may need. Feel free to contact us directly via the email address below, or use our contact form.
Email: contact@octipa.com
Our customer service team is available 7 days a week and will respond within 24 to 48 hours.
What our customers are saying about our customer support:
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D. Harris – Verified Review
"From a customer service perspective, this company is top-notch. I made a mistake with the size I ordered, and they had no problem sending me the correct one at no extra cost. I really appreciate the support team."
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Taylor – Verified Review
"My items were delivered quickly. For one of my orders, I needed an exchange because the high-waisted model wasn’t right for me. They generously let me keep the original items and sent replacements free of charge. I’m happy with both of my orders."
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John Cooper – Verified Review
"Hi, I had placed an order but never received the package. I contacted the shipping company, which clearly didn’t care. So I reached out to customer service, and Jade did an amazing job making sure I got my parcel. Big thanks to her!"