100% Free Exchanges
We offer a free size exchange service to ensure your satisfaction. However, please note that, for hygiene reasons, only size exchanges are allowed, not refunds, if the item has been opened or tried on. This policy ensures that our products remain in pristine condition for all our customers.
We understand that choosing the right size online can be challenging. If an item doesn’t fit perfectly, we offer a free exchange. Contact our customer service team to validate and organize the exchange, and we will quickly send you the item in the appropriate size.
To benefit from this exchange service, we kindly ask you to submit your request within 30 days of receiving your order. After this period, we will unfortunately be unable to process your size exchange request.